Refund Policy
gomobiles.eu has a 14 calendar day money back guarantee.
The rules apply to returns of goods purchased in the online store gomobiles.eu.
All products sold in the gomobiles.eu online store are as described. We check each product before shipping, so we can guarantee that the products are of high quality and free of defects. You can return or exchange all products within 14 days of receiving the products.
Return of goods of suitable quality is possible only according to the procedure established by MB "Mobilus" for returning goods below. It is necessary to note that all return costs are paid by the buyer. Before returning the goods, it is necessary to pay attention to these conditions
– the returned item must be in its original, undamaged, unopened and neat packaging;
– the item cannot be used;
– the product must not have lost its commercial appearance (labels not torn or otherwise damaged, protective films not torn and other elements ensuring commercial appearance). It is important to note that this point does not apply in the case of returning a poor-quality, defective product.
– the returned item must be the same, complete, as it was received by the Buyer.
– when returning the product, it is necessary to provide a document proving the purchase (copy of the order, order number, copy of the transfer, invoice)
The money is returned to the buyer within no longer than 14 calendar days.
You can return the goods to the following parcel machines:
Omniva: Kaunas Vaišvydava IKI parcel machine (Didžioji g. 98, Kaunas, 45462)
DPD: Vaišvydava IKI DPD parcel machine 144 (Didžioji g. 98, Kaunas, 45462)
LP Express: LP Express to Vaišvydava (Didžioji g. 98, Kaunas, 45462)